Terms of service
1. General Information
Haay Skincare is an Indian-based company engaged in selling skincare and personal care products online. All orders, transactions, and interactions on this platform are governed by Indian law.
2. Eligibility
By using this Website, you confirm that:
- You are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian.
- You have the legal capacity to enter into binding contracts under the Indian Contract Act, 1872.
3. Account Registration
To purchase products, you may be required to register an account. You agree to:
- Provide accurate, current, and complete information.
- Maintain confidentiality of your account credentials.
- Accept responsibility for all activities that occur under your account.
4. Product Information
We make every effort to display accurate product information, descriptions, and pricing. However, we do not warrant that such information is complete, reliable, current, or error-free. Colors and packaging may vary slightly from actual products due to screen differences.
5. Pricing and Payment
All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
We reserve the right to modify prices at any time without prior notice.
Accepted payment methods include:
- Credit/Debit Cards
- UPI
- Net Banking
- Wallets and other approved payment gateways
All transactions are processed securely through third-party payment providers.
6. Shipping and Delivery
Orders are processed within [insert timeframe, e.g., 1–3 business days] after confirmation.
Delivery timelines vary based on location and logistics partners.
We are not responsible for delays caused by courier partners or force majeure events.
7. Returns, Refunds, and Cancellations
- Returns are accepted only for defective, damaged, or incorrect items received.
- Customers must initiate a return request within [insert days, e.g., 7 days] of delivery by contacting our support team.
- Refunds (if approved) will be processed to the original payment method within [insert days, e.g., 7–10 business days].
- Cancellations are allowed before order dispatch only.
For detailed terms, refer to our Return & Refund Policy.
8. Intellectual Property
All content on this Website—including images, text, logos, graphics, and code—is owned by or licensed to Haay Skincare and protected under the Copyright Act, 1957.
You may not reproduce, modify, or distribute any material without prior written consent.
9. User Conduct
You agree not to:
- Use the site for fraudulent or unlawful purposes.
- Attempt to interfere with or disrupt site operations.
- Post false, misleading, or offensive content.
Violation of these terms may result in suspension or termination of your account.
10. Limitation of Liability
To the fullest extent permitted by law, Haay Skincare shall not be liable for any direct, indirect, incidental, or consequential damages arising from:
- Use or inability to use the website or products.
- Unauthorized access to your data.
- Any errors or omissions in the website content.
11. Privacy Policy
Your personal information is handled in accordance with our Privacy Policy, available at [insert link].
By using this site, you consent to such processing.
12. Third-Party Links
Our Website may contain links to third-party sites. We do not control or endorse their content and are not responsible for any damages or issues arising from their use.
13. Governing Law and Jurisdiction
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat.
14. Changes to Terms
We reserve the right to modify these Terms at any time. Updated versions will be posted on this page with a revised “Last Updated” date.
15. Contact Us
For any questions or concerns, please contact us at:
📧 support@haayskincare.com
📍
HAAY SKIN CARE
Address :105, JaiHind, Thaltej Cross Road,
beside New York Tower A,
Patel Society, Jai Ambe Nagar,
Thaltej, Ahmedabad,
Gujarat 380054.