Return, Refund & Replacement Policy

Return, Refund & Replacement Policy

Last updated: 10 December 2025

At Haays Skincare, we ensure product quality and hygiene standards are strictly maintained.

No Return Policy

Due to the nature of skincare and personal care products, we do not accept returns once an order has been delivered.

No Refund Policy

All purchases made on https://haayskincare.com/

are final and non-refundable.
Once an order is confirmed and delivered, refunds will not be issued under any circumstances.

No Replacement Policy

We do not offer replacements for any products once the order has been delivered.

Customer Responsibility

It is the customer’s responsibility to:

  • Review product details carefully before placing an order

  • Ensure the correct shipping address is provided

Damaged or Incorrect Product

In the rare event that you receive a damaged or incorrect product, you must contact us within 24 hours of delivery with clear photos and an unboxing video.
Claims without proper evidence will not be considered.

Contact Information

For any concerns, you may contact us at: